a year ago
Around-the-Clock Support with Our New Support Chat!
We're excited to introduce our brand-new Organizer support chat, powered by AI and designed to make your support experience faster, smoother, and more efficient.
Here’s what’s new:
- Conversation History at Your Fingertips: All your chats—whether handled by b2matchBot, our AI-assistant, or a customer success agent—are now saved in one place. This gives you a clear, searchable overview of all your questions, making it easy to revisit conversations, find past solutions, or pick up right where you left off.
- 24/7 Support with b2matchBot: Available anytime, b2matchBot is ready to answer your questions instantly and provide detailed guidance, no matter the time of day.
- Human Assistance When Needed: Whenever you have a complex issue or need personal touch, our friendly customer support agents will take over to ensure you get the help you need.
Our new Organizer support chat keeps all your inquiries organized and accessible, delivering faster responses without losing the human connection you value.
Got a question? Start chatting now—we’re here to help!